Before work begins
If you haven't received a first draft and want to cancel, we refund in full.
After first draft
Your first revision is free. If you remain dissatisfied after that, we'll continue revising without additional charge — or refund the affected renders.
Unable to deliver
If for any reason we cannot deliver your order (unusable materials we can't work around, platform issue, etc.), you receive a full refund automatically.
How to request a refund
Reply to your order confirmation email or use the Order Lookup page. Refunds are processed within 3 business days to the original payment method.
Questions
Email hello@spaceb4.com — we'll respond within 2 business hours.